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Privacy Policy | 77pub Official Gaming Platform Philippines

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Account details, identity verification, and transaction history.
  • Why we collect it: To manage your account, process payments, and prevent fraud.
  • Who sees it: Only 77pub and trusted partner service providers. We never sell your data.
  • Retention: Kept for the account lifecycle and as required by PH law.
  • Your Control: You can request data correction or deletion via our support channels.

1. Introduction and Scope

Welcome to 77pub. This Privacy Policy describes how we handle personal information for users accessing our platform in the Philippines. By using our services, you agree to the practices described herein.

This policy applies solely to the 77pub platform. It does not apply to any third-party websites, external payment portals, or partner links that you may visit after leaving our domain. We encourage you to read the privacy policies of any third-party services you interact with.

2. Personal Information We Collect

We collect information necessary to provide a secure and compliant gaming environment:

  • Account & Identity Data: Username, email, and phone number to create and secure your account.
  • Verification Documents: Government-issued IDs used for Age and Identity Verification (KYC) to prevent underage gambling and fraud.
  • Payment Data: Details necessary to process deposits and withdrawals through our partner payment providers.
  • Gaming Activity: Records of games played, bets placed, and transaction history to monitor fair play and manage bonuses.
  • Technical Data: IP address, browser type, device identifiers, and operating system to optimize performance and detect multi-accounting.
  • Support Records: Communications sent via our support channels to resolve your inquiries.

3. How We Collect Data

Information is collected through three primary channels:

  • Directly from You: When you register an account, submit KYC documents, or contact our support team.
  • Automatically: Via cookies and server logs when you interact with our website or application.
  • Partner Providers: Data received from verified payment processors or identity verification services to confirm account authenticity.

4. Why We Use Data

Your data is processed for the following legitimate purposes:

  • Account Management: Creating, maintaining, and securing your gaming profile.
  • Financial Transactions: Facilitating seamless deposits and withdrawals in PHP.
  • Compliance: Verifying that users are of legal age and residing in the Philippines.
  • Security: Preventing fraud, money laundering, and the creation of duplicate accounts.
  • Personalization: Tailoring the gaming interface and promotions to your preferences.
  • Legal Obligations: Fulfilling regulatory requirements applicable to gambling operators.
  • Marketing: Sending promotional updates only if you have explicitly opted-in.

5. When We Share Data

We do not sell your personal data to third parties. We share information only in these limited circumstances:

  • Essential Service Providers: With our partner payment processors, KYC verification services, and technical infrastructure providers.
  • Legal Requirements: When mandated by applicable law or requested by relevant authorities to comply with legal proceedings.

6. How We Protect Data

We implement robust technical and organizational measures to safeguard your information:

  • Encryption: Data transmitted between your device and our servers is encrypted.
  • Access Control: Internal access to sensitive data is strictly limited to authorized personnel.
  • Data Isolation: Payment processing is handled through secure, isolated channels.
  • Monitoring: Continuous monitoring of systems to detect and prevent unauthorized access.

7. Cookies and Tracking

We use cookies to enhance your experience and remember your preferences. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your residency, you have the following rights regarding your data:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion: Request the erasure of your personal data.
  • Portability: Request a transfer of your data to another service.
  • Objection: Object to certain types of processing or withdraw consent for marketing.
Note on Retention: Even after an account is closed, we are legally required to retain certain transaction and identity records to comply with anti-money laundering (AML) and gambling regulations in the Philippines.

To exercise these rights, please contact our support team via the channels available on this site (Support).

9. How Long We Retain Data

We retain your personal information for as long as your account is active. Once an account is permanently closed, we only keep the data necessary to fulfill legal obligations or resolve disputes, within the timeframe required by applicable law in the Philippines.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will terminate the account immediately and remove all associated personal data.

Parents or guardians who believe a minor has created an account on 77pub should notify us immediately through our Support page.

11. Cross-Border Transfers

To ensure the best performance, some of our technical and service providers may operate outside the Philippines. In such cases, we apply appropriate safeguards to ensure your data remains protected regardless of where it is processed.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates are published on this page. We encourage users to check the "Last Updated" date at the top of this page to stay informed.

13. Contact Us

If you have any questions regarding your privacy or wish to exercise your data rights, please reach out to us via the official support channels located at /support/.